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  1. Question 1 of 100
    1. Question

    TOEIC
    READING
    PRACTICE TEST
    In the Reading test, you will read a variety of texts and answer several different types of reading comprehension questions. The entire Reading test will last 75 minutes. There are three parts, and directions are given for each part. You are encouraged to answer as many questions as possible within the time allowed. You must mark your answers on the separate answer sheet. Do not write your answers in your test book.

    Questions 101-130:

    PART 5
    Directions: A word or phrase is missing in each of the sentences below. Four answer choices are given below each sentence. Select the best answer to complete the sentence. Then mark (A), (B), (C), or (D) on your answer sheet.

    101. The projector borrowed by Ms. Reid is ——- back to the IT department by five o’clock.

    Correct
    Incorrect
  2. Question 2 of 100
    2. Question

    102. Now that the annual conference is finished, the planning committee will hold meetings ——- often.

    Correct
    Incorrect
  3. Question 3 of 100
    3. Question

    103. Before you distribute the report, ask Ms. Burns to check that ——- has all the necessary information.

    Correct
    Incorrect
  4. Question 4 of 100
    4. Question

    104. According to consumers, using the new website is no ——- than calling the help center directly.

    Correct
    Incorrect
  5. Question 5 of 100
    5. Question

    105. Anyone who participates ——- the city’s Annual Baking Competition will receive a coupon from Fresh Supermarket.

    Correct
    Incorrect
  6. Question 6 of 100
    6. Question

    106. City officials are still debating Irving Enterprises’ request ——- the outdated building.

    Correct
    Incorrect
  7. Question 7 of 100
    7. Question

    107. Heron Glassworks ——- student groups of all ages for weekday tours of its warehouse and production floor.

    Correct
    Incorrect
  8. Question 8 of 100
    8. Question

    108. To combat mental illness, the clinic will take a more comprehensive ——- than it did in the past.

    Correct
    Incorrect
  9. Question 9 of 100
    9. Question

    109. Brandy can make withdrawals from any Salis Bank branch, but she usually visits the ——- one.

    Correct
    Incorrect
  10. Question 10 of 100
    10. Question

    110. As a ——- for making contracts with a lot of new clients, Mr. Skinner was given additional vacation days.

    Correct
    Incorrect
  11. Question 11 of 100
    11. Question

    111. Please be seated according to the ——- name cards that have been placed on each table.

    Correct
    Incorrect
  12. Question 12 of 100
    12. Question

    112. The memo sent by Mr. Lee addressed a few ——- that were discovered during the quarterly inspection.

    Correct
    Incorrect
  13. Question 13 of 100
    13. Question

    113. Many voters in this city are uninterested, and only about 15% of them are ——- active.

    Correct
    Incorrect
  14. Question 14 of 100
    14. Question

    114. This year’s award winner, Cheryl Garner, taught basic first-aid skills to students and adults ——- the region.

    Correct
    Incorrect
  15. Question 15 of 100
    15. Question

    115. ——- , the cabin will be rented out for the entire month, but the owner would agree to four weekly rentals instead.

    Correct
    Incorrect
  16. Question 16 of 100
    16. Question

    116. The non-profit organization released to the press several documents ——- the largest donors and how much they contributed.

    Correct
    Incorrect
  17. Question 17 of 100
    17. Question

    117. No passengers are allowed on board ——- the aircraft’s door has been closed.

    Correct
    Incorrect
  18. Question 18 of 100
    18. Question

    118. A government ——- will visit the site to talk with protesters directly and seek a resolution.

    Correct
    Incorrect
  19. Question 19 of 100
    19. Question

    119. An extensive ——- conducted by Ivanex Communications revealed that Internet speed was one of the most important factors to customers.

    Correct
    Incorrect
  20. Question 20 of 100
    20. Question

    120. Mr. Denson wanted to purchase a special edition gold-plated watch from Utica Watches, but there were ——- left.

    Correct
    Incorrect
  21. Question 21 of 100
    21. Question

    121. Ms. May reminded us that the agreement was only ——- because it had not been approved yet.

    Correct
    Incorrect
  22. Question 22 of 100
    22. Question

    122. Following the restoration project, the lobby of the historical Kirkwood Hotel looked ——- like its original state.

    Correct
    Incorrect
  23. Question 23 of 100
    23. Question

    123. ——- the right environmental conditions, this tree will yield fresh fruit for most of the year.

    Correct
    Incorrect
  24. Question 24 of 100
    24. Question

    124. One of the interns ——- that the logo on the second page of the sales report was upside down.

    Correct
    Incorrect
  25. Question 25 of 100
    25. Question

    125. ——- the parking lot is closed, both employees and customers will have to make use of street parking.

    Correct
    Incorrect
  26. Question 26 of 100
    26. Question

    126. If the new athletic shoes do well in the smaller test markets, their nationwide launch could be ——- .

    Correct
    Incorrect
  27. Question 27 of 100
    27. Question

    127. The city hosted a display of ——- fireworks to celebrate the 100th anniversary of its founding.

    Correct
    Incorrect
  28. Question 28 of 100
    28. Question

    128. After investing heavily in Internet marketing campaigns, Bailey Coffee increased its annual profits ——- fifteen percent.

    Correct
    Incorrect
  29. Question 29 of 100
    29. Question

    129. The receptionists change the artwork in the clinic’s waiting room ——- and rearrange the layout of the furniture.

    Correct
    Incorrect
  30. Question 30 of 100
    30. Question

    130. The policy that requires businesses to provide medical insurance applies only to those ——- more than twenty-five people.

    Correct
    Incorrect
  31. Question 31 of 100
    31. Question

    PART 6
    Directions: Read the texts that follow. A word, phrase, or sentence is missing in parts of each text. Four answer choices for each question are given below the text. Select the best answer to complete the text. Then mark the letter (A), (B), (C), or (D) on your answer sheet.

    Questions 131-134 refer to the following notice

    Beverly Boutique: Sales Assistant Position Our boutique is looking for enthusiastic candidates for our sales assistant position. 131. Previous experience in a similar position is preferred, but not necessary. Organizational skills is also a must, as well as some experience with computer use. Most of all, we need someone who is personable, someone who can make customers feel 132, and someone who is passionate about fashion. Duties will include serving customers, taking inventory, and minor jobs around the boutique such as sweeping and locking the doors at closing time. Payment will be by sales commission which gives employees more 133 to serve their customers as best they can. Hours will be flexible. For more information, please visit our website.
    If you 134 in the position, please send your resume to Rita at rlan@bboutique.com.

    Question 131

    Correct
    Incorrect
  32. Question 32 of 100
    32. Question

    Beverly Boutique: Sales Assistant Position Our boutique is looking for enthusiastic candidates for our sales assistant position. 131. Previous experience in a similar position is preferred, but not necessary. Organizational skills is also a must, as well as some experience with computer use. Most of all, we need someone who is personable, someone who can make customers feel 132, and someone who is passionate about fashion. Duties will include serving customers, taking inventory, and minor jobs around the boutique such as sweeping and locking the doors at closing time. Payment will be by sales commission which gives employees more 133 to serve their customers as best they can. Hours will be flexible. For more information, please visit our website.
    If you 134 in the position, please send your resume to Rita at rlan@bboutique.com.

    Question 132

    Correct
    Incorrect
  33. Question 33 of 100
    33. Question

    Beverly Boutique: Sales Assistant Position Our boutique is looking for enthusiastic candidates for our sales assistant position. 131. Previous experience in a similar position is preferred, but not necessary. Organizational skills is also a must, as well as some experience with computer use. Most of all, we need someone who is personable, someone who can make customers feel 132, and someone who is passionate about fashion. Duties will include serving customers, taking inventory, and minor jobs around the boutique such as sweeping and locking the doors at closing time. Payment will be by sales commission which gives employees more 133 to serve their customers as best they can. Hours will be flexible. For more information, please visit our website.
    If you 134 in the position, please send your resume to Rita at rlan@bboutique.com.

    Question 133

    Correct
    Incorrect
  34. Question 34 of 100
    34. Question

    Beverly Boutique: Sales Assistant Position Our boutique is looking for enthusiastic candidates for our sales assistant position. 131. Previous experience in a similar position is preferred, but not necessary. Organizational skills is also a must, as well as some experience with computer use. Most of all, we need someone who is personable, someone who can make customers feel 132, and someone who is passionate about fashion. Duties will include serving customers, taking inventory, and minor jobs around the boutique such as sweeping and locking the doors at closing time. Payment will be by sales commission which gives employees more 133 to serve their customers as best they can. Hours will be flexible. For more information, please visit our website.
    If you 134 in the position, please send your resume to Rita at rlan@bboutique.com.

    Question 134

    Correct
    Incorrect
  35. Question 35 of 100
    35. Question

    Questions 135-138 refer to the following advertisement.

    Handy Maids Home Service

    Call us at 555-1244

    Handy Maids Home Service 135 professional cleaning services for your business or home. We steam vacuum carpeted areas, polish hard-wood flooring, wipe away all traces of dust and dirt in hard-to-find areas, and clean out clutter. Our 136 service is second to none in the tri-state area. We provide a one-day service after estimations are calculated. 137, we provide weekly and monthly services for customers who request it.
    The cleaning products we use are environmentally friendly and pet and child safe. 138 Please visit our website at www.handymaids.com or call us for more information.

    Question 135

    Correct
    Incorrect
  36. Question 36 of 100
    36. Question

    Handy Maids Home Service

    Call us at 555-1244

    Handy Maids Home Service 135 professional cleaning services for your business or home. We steam vacuum carpeted areas, polish hard-wood flooring, wipe away all traces of dust and dirt in hard-to-find areas, and clean out clutter. Our 136 service is second to none in the tri-state area. We provide a one-day service after estimations are calculated. 137, we provide weekly and monthly services for customers who request it.
    The cleaning products we use are environmentally friendly and pet and child safe. 138 Please visit our website at www.handymaids.com or call us for more information.

    Question 136

    Correct
    Incorrect
  37. Question 37 of 100
    37. Question

    Handy Maids Home Service

    Call us at 555-1244

    Handy Maids Home Service 135 professional cleaning services for your business or home. We steam vacuum carpeted areas, polish hard-wood flooring, wipe away all traces of dust and dirt in hard-to-find areas, and clean out clutter. Our 136 service is second to none in the tri-state area. We provide a one-day service after estimations are calculated. 137, we provide weekly and monthly services for customers who request it.
    The cleaning products we use are environmentally friendly and pet and child safe. 138 Please visit our website at www.handymaids.com or call us for more information.

    Question 137

    Correct
    Incorrect
  38. Question 38 of 100
    38. Question

    Handy Maids Home Service

    Call us at 555-1244

    Handy Maids Home Service 135 professional cleaning services for your business or home. We steam vacuum carpeted areas, polish hard-wood flooring, wipe away all traces of dust and dirt in hard-to-find areas, and clean out clutter. Our 136 service is second to none in the tri-state area. We provide a one-day service after estimations are calculated. 137, we provide weekly and monthly services for customers who request it.
    The cleaning products we use are environmentally friendly and pet and child safe. 138 Please visit our website at www.handymaids.com or call us for more information.

    Question 138

    Correct
    Incorrect
  39. Question 39 of 100
    39. Question

    Questions 139-142 refer to the following letter.

    October 09
    Bob Prosser 342 Winkler Ave
    Fairbanks, AK 20037

    Dear Mr. Prosser,
    The information that you 139 about changes to the hunting permit scheme has been enclosed. Please note that each permit must be filled out and applied for separately. When filling out your application, you must mark all answers clearly and with a black or blue pen. Please do not use cursive script, print only. Each application 140 enclosed in its own envelope and received before the applicable deadline. 141. Because of this, you must plan your submissions in a timely fashion to make sure that you receive your permit while the applicable season is still open. I hope that the information 142 answers all of your questions. Take care and happy hunting.

    Sincerely,
    Shirley Horn
    Executive Secretary
    Department of Wildlife
    Fairbanks. Alaska 31009

    Question 139

    Correct
    Incorrect
  40. Question 40 of 100
    40. Question

    October 09
    Bob Prosser 342 Winkler Ave
    Fairbanks, AK 20037

    Dear Mr. Prosser,
    The information that you 139 about changes to the hunting permit scheme has been enclosed. Please note that each permit must be filled out and applied for separately. When filling out your application, you must mark all answers clearly and with a black or blue pen. Please do not use cursive script, print only. Each application 140 enclosed in its own envelope and received before the applicable deadline. 141. Because of this, you must plan your submissions in a timely fashion to make sure that you receive your permit while the applicable season is still open. I hope that the information 142 answers all of your questions. Take care and happy hunting.

    Sincerely,
    Shirley Horn
    Executive Secretary
    Department of Wildlife

    Fairbanks. Alaska 31009

    Question 140

    Correct
    Incorrect
  41. Question 41 of 100
    41. Question

    October 09
    Bob Prosser 342 Winkler Ave
    Fairbanks, AK 20037

    Dear Mr. Prosser,
    The information that you 139 about changes to the hunting permit scheme has been enclosed. Please note that each permit must be filled out and applied for separately. When filling out your application, you must mark all answers clearly and with a black or blue pen. Please do not use cursive script, print only. Each application 140 enclosed in its own envelope and received before the applicable deadline. 141. Because of this, you must plan your submissions in a timely fashion to make sure that you receive your permit while the applicable season is still open. I hope that the information 142 answers all of your questions. Take care and happy hunting.

    Sincerely,
    Shirley Horn
    Executive Secretary
    Department of Wildlife
    Fairbanks. Alaska 31009

    Question 141

    Correct
    Incorrect
  42. Question 42 of 100
    42. Question

    October 09
    Bob Prosser 342 Winkler Ave
    Fairbanks, AK 20037

    Dear Mr. Prosser,
    The information that you 139 about changes to the hunting permit scheme has been enclosed. Please note that each permit must be filled out and applied for separately. When filling out your application, you must mark all answers clearly and with a black or blue pen. Please do not use cursive script, print only. Each application 140 enclosed in its own envelope and received before the applicable deadline. 141. Because of this, you must plan your submissions in a timely fashion to make sure that you receive your permit while the applicable season is still open. I hope that the information 142 answers all of your questions. Take care and happy hunting.

    Sincerely,
    Shirley Horn
    Executive Secretary
    Department of Wildlife
    Fairbanks. Alaska 31009

    Question 142

    Correct
    Incorrect
  43. Question 43 of 100
    43. Question

    Questions 143-146 refer to the following notice.

    Date: August 22
    To: All Sales Team Members
    From: Melinda Lackey, Sales Manager
    Subject: Rental Policy

    For some 143, we allowed sales reps to pay for their car rentals up front with their personal cards or cash and then be reimbursed later. This is no longer the policy. It has not been the policy for over two months now. As of June 15, all payments for rentals were supposed to have 144 with the company card that was assigned to each of you. Larry in accounting has informed me that he has received 6 different reimbursement forms since then. I have gone ahead and allowed Larry to process those 6 forms. 145 I’m sorry for the 146 tone, but everyone was asked to do this in July. If you have any questions, please contact me directly.

    Question 143

    Correct
    Incorrect
  44. Question 44 of 100
    44. Question

    Date: August 22
    To: All Sales Team Members
    From: Melinda Lackey, Sales Manager
    Subject: Rental Policy

    For some 143, we allowed sales reps to pay for their car rentals up front with their personal cards or cash and then be reimbursed later. This is no longer the policy. It has not been the policy for over two months now. As of June 15, all payments for rentals were supposed to have 144 with the company card that was assigned to each of you. Larry in accounting has informed me that he has received 6 different reimbursement forms since then. I have gone ahead and allowed Larry to process those 6 forms. 145 I’m sorry for the 146 tone, but everyone was asked to do this in July. If you have any questions, please contact me directly.

    Question 144

    Correct
    Incorrect
  45. Question 45 of 100
    45. Question

    Date: August 22
    To: All Sales Team Members
    From: Melinda Lackey, Sales Manager
    Subject: Rental Policy

    For some 143, we allowed sales reps to pay for their car rentals up front with their personal cards or cash and then be reimbursed later. This is no longer the policy. It has not been the policy for over two months now. As of June 15, all payments for rentals were supposed to have 144 with the company card that was assigned to each of you. Larry in accounting has informed me that he has received 6 different reimbursement forms since then. I have gone ahead and allowed Larry to process those 6 forms. 145 I’m sorry for the 146 tone, but everyone was asked to do this in July. If you have any questions, please contact me directly.

    Question 145

    Correct
    Incorrect
  46. Question 46 of 100
    46. Question

    Date: August 22
    To: All Sales Team Members
    From: Melinda Lackey, Sales Manager
    Subject: Rental Policy

    For some 143, we allowed sales reps to pay for their car rentals up front with their personal cards or cash and then be reimbursed later. This is no longer the policy. It has not been the policy for over two months now. As of June 15, all payments for rentals were supposed to have 144 with the company card that was assigned to each of you. Larry in accounting has informed me that he has received 6 different reimbursement forms since then. I have gone ahead and allowed Larry to process those 6 forms. 145 I’m sorry for the 146 tone, but everyone was asked to do this in July. If you have any questions, please contact me directly.

    Question 146

    Correct
    Incorrect
  47. Question 47 of 100
    47. Question

    PART 7
    Directions: In this part you will read a selection of texts, such as magazine and newspaper articles, e-mails, and instant messages. Each text or set of texts is followed by several questions. Select the best answer for each question and mark the letter (A), (B), (C), or (D) on your answer sheet.

    Questions 147-148 refer to the following flyer.

    Jay Furniture

    3105 Michigan Avenue, Chicago, IL 60611

    Black Friday Weekend Sale
    November 29 to December 1

    Tables—20% off
    Couches—30% off
    Mattresses—20% to 50% off
    Desks and Chairs—25% to 50% off

    – During the sale, any customer who purchases over $500 of merchandise will receive a coupon for an extra 5% off any purchase during the Christmas Sale. Coupons will be valid from December 9 to December 28.

    – Mention the code BLKFRI for an additional $10 off of any tables and mattresses during the sale.

    Note: Jay Furniture will be closed a day before the weekend sale to prepare for it. Doors will open at 9:00 A.M. on November 29

    147.What is the purpose of the flyer?

    Correct
    Incorrect
  48. Question 48 of 100
    48. Question

    Jay Furniture

    3105 Michigan Avenue, Chicago, IL 60611

    Black Friday Weekend Sale
    November 29 to December 1

    Tables—20% off
    Couches—30% off
    Mattresses—20% to 50% off
    Desks and Chairs—25% to 50% off

    – During the sale, any customer who purchases over $500 of merchandise will receive a coupon for an extra 5% off any purchase during the Christmas Sale. Coupons will be valid from December 9 to December 28.

    – Mention the code BLKFRI for an additional $10 off of any tables and mattresses during the sale.

    Note: Jay Furniture will be closed a day before the weekend sale to prepare for it. Doors will open at 9:00 A.M. on November 29

    148.When will the store be closed?

    Correct
    Incorrect
  49. Question 49 of 100
    49. Question

    !(Use dark mode for easier reading 🙂 Obs: The Moon)!

    Questions 149-150 refer to the following text message chain.

    (11:01) James: Where are you?

    (11:25) Robert: What do you mean? I’ve been here all morning.

    (11:26) James: ? I haven’t seen you anywhere.

    (12:00) James: Where r u?

    (12:03) Robert: Sorry, I’ve been with a client in the Red Lounge, couldn’t get your message.

    (12:04) James: K got it. I’ll be outside the lounge waiting.

    (12:30) Robert: You still there?

    (12:31) James: Yeah, hope you closed the deal!

    149. Why does James most likely say, “hope you closed the deal!”?

    Correct
    Incorrect
  50. Question 50 of 100
    50. Question

    !(Use dark mode for easier reading 🙂 Obs: The Moon)!

    (11:01) James: Where are you?

    (11:25) Robert: What do you mean? I’ve been here all morning.

    (11:26) James: ? I haven’t seen you anywhere.

    (12:00) James: Where r u?

    (12:03) Robert: Sorry, I’ve been with a client in the Red Lounge, couldn’t get your message.

    (12:04) James: K got it. I’ll be outside the lounge waiting.

    (12:30) Robert: You still there?

    (12:31) James: Yeah, hope you closed the deal!

    150. What can be inferred about Robert by the length of time between James’ messages and Robert’s responses?

    Correct
    Incorrect
  51. Question 51 of 100
    51. Question

    Questions 151-152 refer to the following e-mail.

    To: Operations Team <operations@acemfg.com>
    From: Thomas Wheeler <t.wheeler@acemfg.com>
    Date: Monday, June 16
    Subject: New Equipment
     
    Operations Team,
     
    The company will order a new set of heavy equipment tomorrow and it will be delivered to the warehouse the following afternoon. Our employees’ work schedule will have to be adjusted according to our new addition of equipment. Please submit a report stating the new tasks and responsibilities of each worker for this equipment by no later than 5:00 P.M. on Thursday.
    If I am not in the office, please give it to my secretary, Ms. Hardy.
     
    Thanks,
    Thomas Wheeler
    Director of Manufacturing

    151.When will the new equipment most likely arrive at the warehouse?

    Correct
    Incorrect
  52. Question 52 of 100
    52. Question
    To: Operations Team <operations@acemfg.com>
    From: Thomas Wheeler <t.wheeler@acemfg.com>
    Date: Monday, June 16
    Subject: New Equipment
     
    Operations Team,
     
    The company will order a new set of heavy equipment tomorrow and it will be delivered to the warehouse the following afternoon. Our employees’ work schedule will have to be adjusted according to our new addition of equipment. Please submit a report stating the new tasks and responsibilities of each worker for this equipment by no later than 5:00 P.M. on Thursday.
    If I am not in the office, please give it to my secretary, Ms. Hardy.
     
    Thanks,
    Thomas Wheeler
    Director of Manufacturing

    152.What should be included in the report?

    Correct
    Incorrect
  53. Question 53 of 100
    53. Question

    Questions 153-154 refer to the following memo.

    From: Rick Campbell, Director of R&D
    To: R&D Department
    Subject: Change in Staff
    Date: Tuesday, April 4, 3:40 P.M.
     
    I am writing to share news with you regarding the recent changes in the Research and Development office. Starting April 7, Bob Denkle will be our new project manager in the Research and Development Department. He has just completed a month-long training session and will replace Benjamin Palmer by the end of the week.
    Mike Garcia, the HR director, will post an announcement of several openings throughout the departments by next week. For those who wish to transfer into a different department within the company, now would be a good time to apply.
    Please congratulate Benjamin Palmer, as he will transition into a new position in Ion Industries, and welcome Bob Denkle, as he will join our department.

    153.What is expected to happen by next week?

    Correct
    Incorrect
  54. Question 54 of 100
    54. Question
    From: Rick Campbell, Director of R&D
    To: R&D Department
    Subject: Change in Staff
    Date: Tuesday, April 4, 3:40 P.M.
     
    I am writing to share news with you regarding the recent changes in the Research and Development office. Starting April 7, Bob Denkle will be our new project manager in the Research and Development Department. He has just completed a month-long training session and will replace Benjamin Palmer by the end of the week.
    Mike Garcia, the HR director, will post an announcement of several openings throughout the departments by next week. For those who wish to transfer into a different department within the company, now would be a good time to apply.
    Please congratulate Benjamin Palmer, as he will transition into a new position in Ion Industries, and welcome Bob Denkle, as he will join our department.

    154.Who is leaving the company?

    Correct
    Incorrect
  55. Question 55 of 100
    55. Question

    Questions 155-157 refer to the following article.

    Re-Fit Closing Stores

    February 9 – Nemway Group has announced that 80 Re-Fit stores will be closing down around the country in the next six months with 100 more to follow within the year. –[1]– However, the last ten years has seen a steady decline in sales as consumers turned to other clothing retailers such as Zanas and HRM. –[2]– “I don’t know, I just found the clothing to be outdated,” says a former customer. “They should have updated the styles and offered non-sporty options.”

    CEO Derrick Greenwich agrees. “We focused so much on particular styles of sportswear that we lost sight of the changing tastes of consumers. We’re working on restructuring the company and offering consumers what they want. We’ll come back bigger than ever.” –[3]–

    An internal review of the losses will continue to be conducted as nervous shareholders consider their next moves. –[4]– Nemway is hoping that a good portion of the Re-Fit stores will remain in operation as the company struggles to reinvent the brand.

    155. What is indicated about the Re-Fit brand?

    Correct
    Incorrect
  56. Question 56 of 100
    56. Question

    Re-Fit Closing Stores

    February 9 – Nemway Group has announced that 80 Re-Fit stores will be closing down around the country in the next six months with 100 more to follow within the year. –[1]– However, the last ten years has seen a steady decline in sales as consumers turned to other clothing retailers such as Zanas and HRM. –[2]– “I don’t know, I just found the clothing to be outdated,” says a former customer. “They should have updated the styles and offered non-sporty options.”

    CEO Derrick Greenwich agrees. “We focused so much on particular styles of sportswear that we lost sight of the changing tastes of consumers. We’re working on restructuring the company and offering consumers what they want. We’ll come back bigger than ever.” –[3]–

    An internal review of the losses will continue to be conducted as nervous shareholders consider their next moves. –[4]– Nemway is hoping that a good portion of the Re-Fit stores will remain in operation as the company struggles to reinvent the brand.

    156. The phrase “lost sight of” in the second paragraph is closest in meaning to:

    Correct
    Incorrect
  57. Question 57 of 100
    57. Question

    Re-Fit Closing Stores

    February 9 – Nemway Group has announced that 80 Re-Fit stores will be closing down around the country in the next six months with 100 more to follow within the year. –[1]– However, the last ten years has seen a steady decline in sales as consumers turned to other clothing retailers such as Zanas and HRM. –[2]– “I don’t know, I just found the clothing to be outdated,” says a former customer. “They should have updated the styles and offered non-sporty options.”

    CEO Derrick Greenwich agrees. “We focused so much on particular styles of sportswear that we lost sight of the changing tastes of consumers. We’re working on restructuring the company and offering consumers what they want. We’ll come back bigger than ever.” –[3]–

    An internal review of the losses will continue to be conducted as nervous shareholders consider their next moves. –[4]– Nemway is hoping that a good portion of the Re-Fit stores will remain in operation as the company struggles to reinvent the brand.

    157. In which of the positions marked [1], [2], [3] and [4] does the following sentence best belong? “The clothing store, best known for its affordable but trendy sportswear, was very popular in the 90’s and early 2000’s.”

    Correct
    Incorrect
  58. Question 58 of 100
    58. Question

    Questions 158-160 refer to the following table of contents of a booklet.

    CONTENTS

     9 Easy Snacks
    Donald Cohen provides recipes that are suitable for those who are always on the move.
     
    14 The Perfect Resort
    Melissa Green discusses the features of the top 10 famous resorts.
     
    19 Passport Guide
    Henry Carroll shows you how to apply for a passport in 5 easy steps.
     
    23 Safety First
    Tricia Oldham discusses basic first aid to first-time travelers.
     
    26 Wish You Were Here
    Rebecca Barajas shares her pictures from her amazing trip to New Zealand.
     
    30 Delicious Diners
    Barry Eason shares his tasty experiences while on the road.
     
    33 On a Budget
    Edward Boyd shares tips on how to save money when planning trips.
     
    35 Light My Way
    Reviews of the most popular guidebooks

    158.What is the focus of the booklet?

    Correct
    Incorrect
  59. Question 59 of 100
    59. Question

    CONTENTS

     9 Easy Snacks
    Donald Cohen provides recipes that are suitable for those who are always on the move.
     
    14 The Perfect Resort
    Melissa Green discusses the features of the top 10 famous resorts.
     
    19 Passport Guide
    Henry Carroll shows you how to apply for a passport in 5 easy steps.
     
    23 Safety First
    Tricia Oldham discusses basic first aid to first-time travelers.
     
    26 Wish You Were Here
    Rebecca Barajas shares her pictures from her amazing trip to New Zealand.
     
    30 Delicious Diners
    Barry Eason shares his tasty experiences while on the road.
     
    33 On a Budget
    Edward Boyd shares tips on how to save money when planning trips.
     
    35 Light My Way
    Reviews of the most popular guidebooks

    159.Where in the booklet would the pictures most likely be found?

    Correct
    Incorrect
  60. Question 60 of 100
    60. Question

    CONTENTS

     9 Easy Snacks
    Donald Cohen provides recipes that are suitable for those who are always on the move.
     
    14 The Perfect Resort
    Melissa Green discusses the features of the top 10 famous resorts.
     
    19 Passport Guide
    Henry Carroll shows you how to apply for a passport in 5 easy steps.
     
    23 Safety First
    Tricia Oldham discusses basic first aid to first-time travelers.
     
    26 Wish You Were Here
    Rebecca Barajas shares her pictures from her amazing trip to New Zealand.
     
    30 Delicious Diners
    Barry Eason shares his tasty experiences while on the road.
     
    33 On a Budget
    Edward Boyd shares tips on how to save money when planning trips.
     
    35 Light My Way
    Reviews of the most popular guidebooks

    160.According to the table of contents, who talks about using less money?

    Correct
    Incorrect
  61. Question 61 of 100
    61. Question

    !(Use dark mode for easier reading 🙂 Obs: The Moon)!

    Questions 161-164 refer to the following online chat discussion.

    Ginger Lin [4:59] Just a reminder to everyone to please clear all your desks and shut down all electronic devices before you leave today. The floors will be polished and cleaned over the weekend.

    Dimitri Roberts [5:00] Should we lock all the cabinets and drawers as well?

    Ginger Lin [5:01] Yes. Please make sure that when the furniture is moved around, nothing falls out.

    Dimitri Roberts [5:02] I’ll make sure that everything is secure and locked before I leave.

    Janet Leigh [5:03] Ginger, I’m done with our budget reports. I’ll have a copy e-mailed to you soon before I send them off.

    Ginger Lin [5:04] Thank you. And Lance, you’ll have to reschedule your meeting with your client tomorrow.

    Lance Sibley [5:04] I’ve already rescheduled our meeting to the following Monday. And to be on the safe side in case our offices are not ready by then, we’ll be meeting at a café not far from here.

    Ginger Lin [5:05] Alright. It looks like most things are in order. Let me know if I missed anything.

    Janet Leigh [5:06] Actually, not everyone sent me their overtime hours. I was still able to confirm through the sign-up sheets but I need everyone to confirm over e-mail before I send the payment forms to the Finance Department.

    Dimitri Roberts [5:07] Oops, that’s me. I’ll send an e-mail now.

    Karen Walker [5:07] Me too.

    Janet Leigh [5:08] That’s good. I can send the forms once I get your e-mails.

    161.What will take place on Saturday and Sunday?

    Correct
    Incorrect
  62. Question 62 of 100
    62. Question

    !(Use dark mode for easier reading 🙂 Obs: The Moon)!

    Ginger Lin [4:59] Just a reminder to everyone to please clear all your desks and shut down all electronic devices before you leave today. The floors will be polished and cleaned over the weekend.

    Dimitri Roberts [5:00] Should we lock all the cabinets and drawers as well?

    Ginger Lin [5:01] Yes. Please make sure that when the furniture is moved around, nothing falls out.

    Dimitri Roberts [5:02] I’ll make sure that everything is secure and locked before I leave.

    Janet Leigh [5:03] Ginger, I’m done with our budget reports. I’ll have a copy e-mailed to you soon before I send them off.

    Ginger Lin [5:04] Thank you. And Lance, you’ll have to reschedule your meeting with your client tomorrow.

    Lance Sibley [5:04] I’ve already rescheduled our meeting to the following Monday. And to be on the safe side in case our offices are not ready by then, we’ll be meeting at a café not far from here.

    Ginger Lin [5:05] Alright. It looks like most things are in order. Let me know if I missed anything.

    Janet Leigh [5:06] Actually, not everyone sent me their overtime hours. I was still able to confirm through the sign-up sheets but I need everyone to confirm over e-mail before I send the payment forms to the Finance Department.

    Dimitri Roberts [5:07] Oops, that’s me. I’ll send an e-mail now.

    Karen Walker [5:07] Me too.

    Janet Leigh [5:08] That’s good. I can send the forms once I get your e-mails.

    162.Who most likely is Ginger Lin?

    Correct
    Incorrect
  63. Question 63 of 100
    63. Question

    !(Use dark mode for easier reading 🙂 Obs: The Moon)!

    Ginger Lin [4:59] Just a reminder to everyone to please clear all your desks and shut down all electronic devices before you leave today. The floors will be polished and cleaned over the weekend.

    Dimitri Roberts [5:00] Should we lock all the cabinets and drawers as well?

    Ginger Lin [5:01] Yes. Please make sure that when the furniture is moved around, nothing falls out.

    Dimitri Roberts [5:02] I’ll make sure that everything is secure and locked before I leave.

    Janet Leigh [5:03] Ginger, I’m done with our budget reports. I’ll have a copy e-mailed to you soon before I send them off.

    Ginger Lin [5:04] Thank you. And Lance, you’ll have to reschedule your meeting with your client tomorrow.

    Lance Sibley [5:04] I’ve already rescheduled our meeting to the following Monday. And to be on the safe side in case our offices are not ready by then, we’ll be meeting at a café not far from here.

    Ginger Lin [5:05] Alright. It looks like most things are in order. Let me know if I missed anything.

    Janet Leigh [5:06] Actually, not everyone sent me their overtime hours. I was still able to confirm through the sign-up sheets but I need everyone to confirm over e-mail before I send the payment forms to the Finance Department.

    Dimitri Roberts [5:07] Oops, that’s me. I’ll send an e-mail now.

    Karen Walker [5:07] Me too.

    Janet Leigh [5:08] That’s good. I can send the forms once I get your e-mails.

    163. At 5:04, what does Lance Sibley mean by “to be on the safe side”?

    Correct
    Incorrect
  64. Question 64 of 100
    64. Question

    !(Use dark mode for easier reading 🙂 Obs: The Moon)!

    Ginger Lin [4:59] Just a reminder to everyone to please clear all your desks and shut down all electronic devices before you leave today. The floors will be polished and cleaned over the weekend.

    Dimitri Roberts [5:00] Should we lock all the cabinets and drawers as well?

    Ginger Lin [5:01] Yes. Please make sure that when the furniture is moved around, nothing falls out.

    Dimitri Roberts [5:02] I’ll make sure that everything is secure and locked before I leave.

    Janet Leigh [5:03] Ginger, I’m done with our budget reports. I’ll have a copy e-mailed to you soon before I send them off.

    Ginger Lin [5:04] Thank you. And Lance, you’ll have to reschedule your meeting with your client tomorrow.

    Lance Sibley [5:04] I’ve already rescheduled our meeting to the following Monday. And to be on the safe side in case our offices are not ready by then, we’ll be meeting at a café not far from here.

    Ginger Lin [5:05] Alright. It looks like most things are in order. Let me know if I missed anything.

    Janet Leigh [5:06] Actually, not everyone sent me their overtime hours. I was still able to confirm through the sign-up sheets but I need everyone to confirm over e-mail before I send the payment forms to the Finance Department.

    Dimitri Roberts [5:07] Oops, that’s me. I’ll send an e-mail now.

    Karen Walker [5:07] Me too.

    Janet Leigh [5:08] That’s good. I can send the forms once I get your e-mails.

    164.What will Janet Leigh most likely do next?

    Correct
    Incorrect
  65. Question 65 of 100
    65. Question

    Questions 165-167 refer to the following job advertisement.

    Helping Hands

    8732 Bakersfield Avenue, Santa Clara, California

    www.helpinghands.com

    Regional Manager — Employment Opportunity

    Helping Hands has been dedicated to providing quality, affordable housing for low-income individuals and families. For over 25 years, we have been acquiring multifamily communities and improving the properties to maintain their availability for those earning less than 50 percent of the area’s average income. Our properties are currently located in cities throughout the state of Texas — including Austin, Dallas, and Houston — with plans to expand to make more homes available to more people.

    We are looking for someone for the position of regional manager. The new manager will be stationed in Austin and will supervise and evaluate the performance of on-site management and ensure that the properties are wellmaintained. The candidate must have a bachelor’s degree or higher in a business or management field, have a minimum of three years of experience in supervising other personnel, and possess certain certificates (more details in the application page).

    Applications can be submitted in person Monday through Friday from 9:00 A.M. to 5:00 P.M. or through mail or e-mail. They will be accepted only if they are received before 5:00 P.M. on October 14.

    165.What is mentioned about Helping Hands?

    Correct
    Incorrect
  66. Question 66 of 100
    66. Question

    Helping Hands

    8732 Bakersfield Avenue, Santa Clara, California

    www.helpinghands.com

    Regional Manager — Employment Opportunity

    Helping Hands has been dedicated to providing quality, affordable housing for low-income individuals and families. For over 25 years, we have been acquiring multifamily communities and improving the properties to maintain their availability for those earning less than 50 percent of the area’s average income. Our properties are currently located in cities throughout the state of Texas — including Austin, Dallas, and Houston — with plans to expand to make more homes available to more people.

    We are looking for someone for the position of regional manager. The new manager will be stationed in Austin and will supervise and evaluate the performance of on-site management and ensure that the properties are wellmaintained. The candidate must have a bachelor’s degree or higher in a business or management field, have a minimum of three years of experience in supervising other personnel, and possess certain certificates (more details in the application page).

    Applications can be submitted in person Monday through Friday from 9:00 A.M. to 5:00 P.M. or through mail or e-mail. They will be accepted only if they are received before 5:00 P.M. on October 14.

    166.Where is the successful candidate required to work?

    Correct
    Incorrect
  67. Question 67 of 100
    67. Question

    Helping Hands

    8732 Bakersfield Avenue, Santa Clara, California

    www.helpinghands.com

    Regional Manager — Employment Opportunity

    Helping Hands has been dedicated to providing quality, affordable housing for low-income individuals and families. For over 25 years, we have been acquiring multifamily communities and improving the properties to maintain their availability for those earning less than 50 percent of the area’s average income. Our properties are currently located in cities throughout the state of Texas — including Austin, Dallas, and Houston — with plans to expand to make more homes available to more people.

    We are looking for someone for the position of regional manager. The new manager will be stationed in Austin and will supervise and evaluate the performance of on-site management and ensure that the properties are wellmaintained. The candidate must have a bachelor’s degree or higher in a business or management field, have a minimum of three years of experience in supervising other personnel, and possess certain certificates (more details in the application page).

    Applications can be submitted in person Monday through Friday from 9:00 A.M. to 5:00 P.M. or through mail or e-mail. They will be accepted only if they are received before 5:00 P.M. on October 14.

    167.What is NOT suggested about the position?

    Correct
    Incorrect
  68. Question 68 of 100
    68. Question

    Questions 168-171 refer to the following e-mail.

    To: cmason@centersports.com
    From: sdixon@instaprinting.com
    Date: November 3
    Subject: Your Inquiry
     
    We are responding to the inquiry you made through our website yesterday. Insta Printing promises to provide faster, cheaper, and more reliable service than any of our competitors in the area. And we also guarantee to beat any price offered by a competitor.
    As per your request, our company would be happy to help design and print jerseys for your soccer team. Besides casual wear, our company also has plenty of experience producing athletic wear for sports teams and clubs.
    Customers can choose from a variety of materials and printing methods. These include denim, cotton, flannel, nylon and many more, and there are several printing methods including screen printing, heat press, and direct-to-garment printing.
    Please feel free to contact me directly at 712-555-9804 to discuss the details further about working with Insta Printing. We look forward to working with you and helping your organization achieve its goals.
     
    Sincerely,
    Stephen Dixon
    Client Relations Representative, Insta Printing

    168.Why did Mr. Dixon send the e-mail?

    Correct
    Incorrect
  69. Question 69 of 100
    69. Question
    To: cmason@centersports.com
    From: sdixon@instaprinting.com
    Date: November 3
    Subject: Your Inquiry
     
    We are responding to the inquiry you made through our website yesterday. Insta Printing promises to provide faster, cheaper, and more reliable service than any of our competitors in the area. And we also guarantee to beat any price offered by a competitor.
    As per your request, our company would be happy to help design and print jerseys for your soccer team. Besides casual wear, our company also has plenty of experience producing athletic wear for sports teams and clubs.
    Customers can choose from a variety of materials and printing methods. These include denim, cotton, flannel, nylon and many more, and there are several printing methods including screen printing, heat press, and direct-to-garment printing.
    Please feel free to contact me directly at 712-555-9804 to discuss the details further about working with Insta Printing. We look forward to working with you and helping your organization achieve its goals.
     
    Sincerely,
    Stephen Dixon
    Client Relations Representative, Insta Printing

    169.What does Mr. Mason want to do?

    Correct
    Incorrect
  70. Question 70 of 100
    70. Question
    To: cmason@centersports.com
    From: sdixon@instaprinting.com
    Date: November 3
    Subject: Your Inquiry
     
    We are responding to the inquiry you made through our website yesterday. Insta Printing promises to provide faster, cheaper, and more reliable service than any of our competitors in the area. And we also guarantee to beat any price offered by a competitor.
    As per your request, our company would be happy to help design and print jerseys for your soccer team. Besides casual wear, our company also has plenty of experience producing athletic wear for sports teams and clubs.
    Customers can choose from a variety of materials and printing methods. These include denim, cotton, flannel, nylon and many more, and there are several printing methods including screen printing, heat press, and direct-to-garment printing.
    Please feel free to contact me directly at 712-555-9804 to discuss the details further about working with Insta Printing. We look forward to working with you and helping your organization achieve its goals.
     
    Sincerely,
    Stephen Dixon
    Client Relations Representative, Insta Printing

    170.What is mentioned about Insta Printing?

    Correct
    Incorrect
  71. Question 71 of 100
    71. Question
    To: cmason@centersports.com
    From: sdixon@instaprinting.com
    Date: November 3
    Subject: Your Inquiry
     
    We are responding to the inquiry you made through our website yesterday. Insta Printing promises to provide faster, cheaper, and more reliable service than any of our competitors in the area. And we also guarantee to beat any price offered by a competitor.
    As per your request, our company would be happy to help design and print jerseys for your soccer team. Besides casual wear, our company also has plenty of experience producing athletic wear for sports teams and clubs.
    Customers can choose from a variety of materials and printing methods. These include denim, cotton, flannel, nylon and many more, and there are several printing methods including screen printing, heat press, and direct-to-garment printing.
    Please feel free to contact me directly at 712-555-9804 to discuss the details further about working with Insta Printing. We look forward to working with you and helping your organization achieve its goals.
     
    Sincerely,
    Stephen Dixon
    Client Relations Representative, Insta Printing

    171.The word ‘further” in paragraph 4, line 1, is closest in meaning to

    Correct
    Incorrect
  72. Question 72 of 100
    72. Question

    Questions 172-175 refer to the following information.

    (Man) –[1]– I remember when Sergio Hernandez first came to work here at Trout & Lee. He was a young man of thirty with a heart and mind filled with ambition and drive. –[2]– It is that ambition and drive, along with a lot of integrity and intelligence, that made him one of the most valuable players in the garment business and us one of the most successful companies.

    –[3]– I can’t help but remember how emotional I was when I left the company to pursue a life of leisure last year. –[4]– I know the speech Serg, gave then came back to help me during the difficult transition into living without an office to go to and colleagues to be continually inspired by, and I hope the few humble words I’ve strung together will remind him of how well-respected he is and what an astounding life he has lived as he goes through the same process. Please, put your hands together for Mr. Sergio Hernandez.

    172.What is implied about Mr. Hernandez?

    Correct
    Incorrect
  73. Question 73 of 100
    73. Question

    (Man) –[1]– I remember when Sergio Hernandez first came to work here at Trout & Lee. He was a young man of thirty with a heart and mind filled with ambition and drive. –[2]– It is that ambition and drive, along with a lot of integrity and intelligence, that made him one of the most valuable players in the garment business and us one of the most successful companies.

    –[3]– I can’t help but remember how emotional I was when I left the company to pursue a life of leisure last year. –[4]– I know the speech Serg, gave then came back to help me during the difficult transition into living without an office to go to and colleagues to be continually inspired by, and I hope the few humble words I’ve strung together will remind him of how well-respected he is and what an astounding life he has lived as he goes through the same process. Please, put your hands together for Mr. Sergio Hernandez.

    173.What is indicated about Trout & Lee?

    Correct
    Incorrect
  74. Question 74 of 100
    74. Question

    (Man) –[1]– I remember when Sergio Hernandez first came to work here at Trout & Lee. He was a young man of thirty with a heart and mind filled with ambition and drive. –[2]– It is that ambition and drive, along with a lot of integrity and intelligence, that made him one of the most valuable players in the garment business and us one of the most successful companies.

    –[3]– I can’t help but remember how emotional I was when I left the company to pursue a life of leisure last year. –[4]– I know the speech Serg, gave then came back to help me during the difficult transition into living without an office to go to and colleagues to be continually inspired by, and I hope the few humble words I’ve strung together will remind him of how well-respected he is and what an astounding life he has lived as he goes through the same process. Please, put your hands together for Mr. Sergio Hernandez.

    174.What is NOT mentioned about Mr. Hernandez?

    Correct
    Incorrect
  75. Question 75 of 100
    75. Question

    (Man) –[1]– I remember when Sergio Hernandez first came to work here at Trout & Lee. He was a young man of thirty with a heart and mind filled with ambition and drive. –[2]– It is that ambition and drive, along with a lot of integrity and intelligence, that made him one of the most valuable players in the garment business and us one of the most successful companies.

    –[3]– I can’t help but remember how emotional I was when I left the company to pursue a life of leisure last year. –[4]– I know the speech Serg, gave then came back to help me during the difficult transition into living without an office to go to and colleagues to be continually inspired by, and I hope the few humble words I’ve strung together will remind him of how well-respected he is and what an astounding life he has lived as he goes through the same process. Please, put your hands together for Mr. Sergio Hernandez.

    175.In which of the marked positions [1], [2], [3], or [4] does this sentence best belong? “l feel it a great honor to be asked to speak about him here today.”

    Correct
    Incorrect
  76. Question 76 of 100
    76. Question

    Questions 176-180 refer to the following invoice and letter.

    Maple Outdoor
    ITEMBRANDI UnitPRICE
    Hiking BootsNordic Heights$149.95$149.59
    Camping StoveAvalanche$58.79$58.79
    Fuel CanisterAvalanche$9.98$19.96
    SocksNorthern Wool$12.85$00.00 (Comp.)
    Total: $228.34
    * We’ve included a free pair of socks to keep you warm on your next camping trip.
    Thank you for being a loyal patron of Maple Outdoor for more than a year!
    As always, if there is anything we can assist you with, don’t hesitate to ask. Remember, if your are contacting us about a specific order, make sure to give us the order number and your name.
    Call us: (601) 478-2129
    E-mail us: MapleOutdoor@zmail.com

    176.What does Maple Outdoor mention about Ms. Sandberg’s order?

    Correct
    Incorrect
  77. Question 77 of 100
    77. Question
    Maple Outdoor
    ITEMBRANDI UnitPRICE
    Hiking BootsNordic Heights$149.95$149.59
    Camping StoveAvalanche$58.79$58.79
    Fuel CanisterAvalanche$9.98$19.96
    SocksNorthern Wool$12.85$00.00 (Comp.)
    Total: $228.34
    * We’ve included a free pair of socks to keep you warm on your next camping trip.
    Thank you for being a loyal patron of Maple Outdoor for more than a year!
    As always, if there is anything we can assist you with, don’t hesitate to ask. Remember, if your are contacting us about a specific order, make sure to give us the order number and your name.
    Call us: (601) 478-2129
    E-mail us: MapleOutdoor@zmail.com

    177.How much does an Avalanche fuel canister cost?

    Correct
    Incorrect
  78. Question 78 of 100
    78. Question
    To: Customer Service, Maple Outdoor
    From: Shana Sandberg
    Date: Oct. 9
    Subject: Delivery Issues
     
    I received my order yesterday and it wasn’t what I had expected. I had ordered an Avalanche camping stove, but I received a MT Elite stove instead. I’d like to receive the Avalanche stove as soon as possible, as I’ve got a fall camping trip next weekend. Do you think you could get it to me in time, or should I just come and exchange the stove at your store? Please contact me soon. I’ll be waiting.
     
    Thank you,
    Shana Sandberg

    178.Why did Ms. Sandberg write the e-mail?

    Correct
    Incorrect
  79. Question 79 of 100
    79. Question
    To: Customer Service, Maple Outdoor
    From: Shana Sandberg
    Date: Oct. 9
    Subject: Delivery Issues
     
    I received my order yesterday and it wasn’t what I had expected. I had ordered an Avalanche camping stove, but I received a MT Elite stove instead. I’d like to receive the Avalanche stove as soon as possible, as I’ve got a fall camping trip next weekend. Do you think you could get it to me in time, or should I just come and exchange the stove at your store? Please contact me soon. I’ll be waiting.
     
    Thank you,
    Shana Sandberg

    179. What requested information did Ms. Sandberg forget to include?

    Correct
    Incorrect
  80. Question 80 of 100
    80. Question
    To: Customer Service, Maple Outdoor
    From: Shana Sandberg
    Date: Oct. 9
    Subject: Delivery Issues
     
    I received my order yesterday and it wasn’t what I had expected. I had ordered an Avalanche camping stove, but I received a MT Elite stove instead. I’d like to receive the Avalanche stove as soon as possible, as I’ve got a fall camping trip next weekend. Do you think you could get it to me in time, or should I just come and exchange the stove at your store? Please contact me soon. I’ll be waiting.
     
    Thank you,
    Shana Sandberg

    180. What is true about Ms. Sandberg?

    Correct
    Incorrect
  81. Question 81 of 100
    81. Question

    Questions 181-185 refer to the following notice and e-mail.

    ATTENTION PASSENGERS
    Clinton Bus Lines
     
    In response to customer feedback, Clinton Bus Lines will be expanding its bus routes connecting Texas to other metropolitan centers in the Southwest. Starting on May 1, the new routes listed below will take effect. In order to promote these new bus lines, we will be offering tickets at half price during the first week of operation. Improving your satisfaction is our main priority. To get more detailed information such as departure and arrival times, please visit our website at www.clintonbusses.com.
     
    • From Dallas Bus Terminal to Phoenix, Arizona Bus Terminal
    • From Austin Bus Terminal to Santa Fe, New Mexico Bus Terminal
    • From Fort Worth Bus Terminal to Denver, Colorado Bus Terminal

    181. According to the notice, what are Clinton Bus Lines passengers encouraged to do on the website?

    Correct
    Incorrect
  82. Question 82 of 100
    82. Question
    ATTENTION PASSENGERS
    Clinton Bus Lines
     
    In response to customer feedback, Clinton Bus Lines will be expanding its bus routes connecting Texas to other metropolitan centers in the Southwest. Starting on May 1, the new routes listed below will take effect. In order to promote these new bus lines, we will be offering tickets at half price during the first week of operation. Improving your satisfaction is our main priority. To get more detailed information such as departure and arrival times, please visit our website at www.clintonbusses.com.
     
    • From Dallas Bus Terminal to Phoenix, Arizona Bus Terminal
    • From Austin Bus Terminal to Santa Fe, New Mexico Bus Terminal
    • From Fort Worth Bus Terminal to Denver, Colorado Bus Terminal

    182. What is indicated about Mr. Gregory’s previous meeting with Mr. Hanson?

    Correct
    Incorrect
  83. Question 83 of 100
    83. Question

    To: erichanson@prplanning.com
    From: dangregory@trentonlogistics.com
    Date: April 27
    Subject: Upcoming Visit
     
    Dear Mr. Hanson,
     
    I am currently finalizing all the details for my visit to your company’s headquarters in Santa Fe. Thank you for inviting me down to take part in these business negotiations. Please let me know what time I should arrive. Will the meeting begin after lunchtime like it did last time?
    You won’t need to pick up me up, as I have arranged for a cab to pick me up at the Santa Fe Bus Terminal. Fortunately, a new bus line was established between where I live and your offices. It has made transit in the Southwestern region considerably convenient.
    There are routes that now travel to Denver and Phoenix as well. Also, thanks to some lucky circumstances. I will be able to buy my ticket to Santa Fe at half the original price.
    I can’t wait to see you and your co-workers again soon.

    Dan Gregory

    183.In the e-mail, the word “transit” in paragraph 2, line 3, is closest in meaning to

    Correct
    Incorrect
  84. Question 84 of 100
    84. Question
    To: erichanson@prplanning.com
    From: dangregory@trentonlogistics.com
    Date: April 27
    Subject: Upcoming Visit
     
    Dear Mr. Hanson,
     
    I am currently finalizing all the details for my visit to your company’s headquarters in Santa Fe. Thank you for inviting me down to take part in these business negotiations. Please let me know what time I should arrive. Will the meeting begin after lunchtime like it did last time?
    You won’t need to pick up me up, as I have arranged for a cab to pick me up at the Santa Fe Bus Terminal. Fortunately, a new bus line was established between where I live and your offices. It has made transit in the Southwestern region considerably convenient.
    There are routes that now travel to Denver and Phoenix as well. Also, thanks to some lucky circumstances. I will be able to buy my ticket to Santa Fe at half the original price.
    I can’t wait to see you and your co-workers again soon.
     
    Dan Gregory

    184. Where does Mr. Gregory most likely live?

    Correct
    Incorrect
  85. Question 85 of 100
    85. Question
    To: erichanson@prplanning.com
    From: dangregory@trentonlogistics.com
    Date: April 27
    Subject: Upcoming Visit
     
    Dear Mr. Hanson,
     
    I am currently finalizing all the details for my visit to your company’s headquarters in Santa Fe. Thank you for inviting me down to take part in these business negotiations. Please let me know what time I should arrive. Will the meeting begin after lunchtime like it did last time?
    You won’t need to pick up me up, as I have arranged for a cab to pick me up at the Santa Fe Bus Terminal. Fortunately, a new bus line was established between where I live and your offices. It has made transit in the Southwestern region considerably convenient.
    There are routes that now travel to Denver and Phoenix as well. Also, thanks to some lucky circumstances. I will be able to buy my ticket to Santa Fe at half the original price.
    I can’t wait to see you and your co-workers again soon.
     
    Dan Gregory

    185. When is the meeting scheduled to take place?

    Correct
    Incorrect
  86. Question 86 of 100
    86. Question

    Questions 186-190 refer to the following e-mails.

    To: Brian Petersen <bpetersen@atasteofclass.com>                         E-mail 1
    From: Jason Hostrum <jhostrum@jhfurnishing.com>
    Date: November 20
    Subject: Office Christmas Party

    Dear Mr. Peterson,

    I am looking to engage the services of your catering company, A Taste of Class, for our Christmas party at the end of this year. Ideally, we would like to have our event on Saturday, December 20. I just have a few questions about your services. First, do you provide decorations? I really want this year’s party to be a hit; it is my first time being responsible for it and I really want to impress the boss. Second do you have a wide range of vegetarian dishes? We have 12 vegetarians on our staff of 35, so it will be important to provide them a full meal, not just appetizers. If you could get back to me with the answers to my questions and your availability for the 20th, I would greatly appreciate it.

    Sincerely,
    Jason Hostrum
    Junior Secretary, Johnson Home Furnishing

    186. Why is Jason Hostrum anxious about the party?

    Correct
    Incorrect
  87. Question 87 of 100
    87. Question

    To: Brian Petersen <bpetersen@atasteofclass.com>                                         E-mail 3
    From: Jason Hostrum <jhostrum@jhfurnishing.com>
    Date: November 22
    Subject: Office Christmas Party

    Dear Mr. Petersen,

    Thanks for your reply. I want to go ahead and book the event for Saturday the 20th of December. I want the decoration theme Winter Wonderland, and I have decided to take your advice and go with whatever menu chef Julia Monroe can put together for us. I really appreciate all of your recommendations and I just know this will be a great event!

    All the best,
    Jason Hostrum,
    Junior Secretary, Johnson Home Furnishing

    187. In the third e-mail, what is indicated about Jason Hostrum?

    Correct
    Incorrect
  88. Question 88 of 100
    88. Question
    To: Brian Petersen <bpetersen@atasteofclass.com>                         E-mail 1
    From: Jason Hostrum <jhostrum@jhfurnishing.com>
    Date: November 20
    Subject: Office Christmas PartyDear Mr. Peterson,I am looking to engage the services of your catering company, A Taste of Class, for our Christmas party at the end of this year. Ideally, we would like to have our event on Saturday, December 20. I just have a few questions about your services. First, do you provide decorations? I really want this year’s party to be a hit; it is my first time being responsible for it and I really want to impress the boss. Second do you have a wide range of vegetarian dishes? We have 12 vegetarians on our staff of 35, so it will be important to provide them a full meal, not just appetizers. If you could get back to me with the answers to my questions and your availability for the 20th, I would greatly appreciate it.

    Sincerely,
    Jason Hostrum
    Junior Secretary, Johnson Home Furnishing

    To: Jason Hostrum <jhostrum@jhfurnishing.com>                                         E-mail 2
    From: Brian Petersen <bpetersen@atasteofclass.com>
    Date: November 21
    Subject: Office Christmas PartyDear Mr. Hostrum,

    I am delighted that you have contacted A Taste of Class to help make your Christmas party one to remember. Let me answer all of your questions and put your mind at ease. To begin with, we have one team left that can cater you for the 20th of December, so you are in luck! As far as the decorations are concerned, we have several different themes to choose from; please visit our website at www.atasteofclass.com to see pictures of our successful events from the past. They are labeled with themes so you may just choose one that appeals to you. Your final inquiry regarding the vegetarian option will also require some decision-making on your part. We offer gourmet dining and are happy to specially prepare 12 vegetarian meals, but that can be a little bit expensive. I don’t know what your budget is, but might I suggest making the entire menu vegetarian? We have an outstanding vegetarian chef, Julia Monroe, who can prepare a full vegetarian buffet so delicious a lion would eat it! This option is also a lot more cost-effective than preparing two separate menus. After reviewing your options, please let me know what choices are best for you.

    Sincerely,
    Brian Petersen,
    Booking and Sales Manager
    A Taste of Class

    To:  Brian Petersen <bpetersen@atasteofclass.com>                                        E-mail 3
    From: Jason Hostrum <jhostrum@jhfurnishing.com>
    Date: November 22
    Subject: Office Christmas Party

    Dear Mr. Petersen,

    Thanks for your reply. I want to go ahead and book the event for Saturday the 20th of December. I want the decoration theme Winter Wonderland, and I have decided to take your advice and go with whatever menu chef Julia Monroe can put together for us. I really appreciate all of your recommendations and I just know this will be a great event!

    All the best,
    Jason Hostrum,
    Junior Secretary, Johnson Home Furnishing

     

    188. According to the e-mails, what kind of food will be served?

    Correct
    Incorrect
  89. Question 89 of 100
    89. Question
    To: Brian Petersen <bpetersen@atasteofclass.com>                         E-mail 1
    From: Jason Hostrum <jhostrum@jhfurnishing.com>
    Date: November 20
    Subject: Office Christmas Party

    Dear Mr. Peterson,

    I am looking to engage the services of your catering company, A Taste of Class, for our Christmas party at the end of this year. Ideally, we would like to have our event on Saturday, December 20. I just have a few questions about your services. First, do you provide decorations? I really want this year’s party to be a hit; it is my first time being responsible for it and I really want to impress the boss. Second do you have a wide range of vegetarian dishes? We have 12 vegetarians on our staff of 35, so it will be important to provide them a full meal, not just appetizers. If you could get back to me with the answers to my questions and your availability for the 20th, I would greatly appreciate it.

    Sincerely,
    Jason Hostrum
    Junior Secretary, Johnson Home Furnishing

    189. In the first e-mail, what was a big concern about the food?

    Correct
    Incorrect
  90. Question 90 of 100
    90. Question
    To: Jason Hostrum <jhostrum@jhfurnishing.com>                                         E-mail 2
    From: Brian Petersen <bpetersen@atasteofclass.com>
    Date: November 21
    Subject: Office Christmas PartyDear Mr. Hostrum,

    I am delighted that you have contacted A Taste of Class to help make your Christmas party one to remember. Let me answer all of your questions and put your mind at ease. To begin with, we have one team left that can cater you for the 20th of December, so you are in luck! As far as the decorations are concerned, we have several different themes to choose from; please visit our website at www.atasteofclass.com to see pictures of our successful events from the past. They are labeled with themes so you may just choose one that appeals to you. Your final inquiry regarding the vegetarian option will also require some decision-making on your part. We offer gourmet dining and are happy to specially prepare 12 vegetarian meals, but that can be a little bit expensive. I don’t know what your budget is, but might I suggest making the entire menu vegetarian? We have an outstanding vegetarian chef, Julia Monroe, who can prepare a full vegetarian buffet so delicious a lion would eat it! This option is also a lot more cost-effective than preparing two separate menus. After reviewing your options, please let me know what choices are best for you.

    Sincerely,
    Brian Petersen,
    Booking and Sales Manager
    A Taste of Class

    190. What is indicated about A Taste of Class?

    Correct
    Incorrect
  91. Question 91 of 100
    91. Question

    Questions 191-195 refer to the following e-mails and order form.

    To: Raquel Jenkins <cservice@starproducts.com>
    From: Jose Ramos
    Date: October 14
    Subject: Defective Hose
     
    Dear Ms. Jenkins,
     
    Recently, I purchased 5,000 yards of XP100 industrial hosing from your company, Star Products. The hosing was listed as capable of handling up to 1,000 pounds of pressure per square inch (psi). My company, Advanced Dynamic Cleaning, refitted all of our pressure washers with your hosing at considerable cost and time. Every single one of our pressure washers failed somewhere along the hosing from the joint of the gun to the compressor. Our compressors only create 500 psi, so I have to conclude that there is some defect in the design of your hose. I would like to get a refund of my purchase or a replacement of my order with hosing that meets industry standards. I have included my purchase order and a copy of the invoice.
     
    Sincerely,
    Jose Ramos

    191. Why did Jose Ramos write to Star Products?

    Correct
    Incorrect
  92. Question 92 of 100
    92. Question
    To: Raquel Jenkins <cservice@starproducts.com>
    From: Jose Ramos
    Date: October 14
    Subject: Defective Hose
     
    Dear Ms. Jenkins,
     
    Recently, I purchased 5,000 yards of XP100 industrial hosing from your company, Star Products. The hosing was listed as capable of handling up to 1,000 pounds of pressure per square inch (psi). My company, Advanced Dynamic Cleaning, refitted all of our pressure washers with your hosing at considerable cost and time. Every single one of our pressure washers failed somewhere along the hosing from the joint of the gun to the compressor. Our compressors only create 500 psi, so I have to conclude that there is some defect in the design of your hose. I would like to get a refund of my purchase or a replacement of my order with hosing that meets industry standards. I have included my purchase order and a copy of the invoice.
     
    Sincerely,
    Jose Ramos

    192. What is indicated about the hosing that Jose Ramos ordered?

    Correct
    Incorrect
  93. Question 93 of 100
    93. Question
    To: Jose Ramos
    From: Raquel Jenkins <cservice@starproducts.com>
    Date: October 16
    Subject: Defective Hose
     
    Dear Mr. Ramos,
     
    We have received your report of a defective hose and reviewed the attached documents. We really value your business and hate that you went through such a waste of time and energy with our hosing. However, I am afraid to say that the mistake may be on your end. In looking over your purchase, you clearly ordered XP100 hosing x 5,000 yards. If you look at the specs for that hosing, it is only rated at appropriate for 100 psi. This could explain why all of your hosing failed. What I can offer you is an exchange of the remaining XP100 hosing in your inventory for a hosing more appropriate to your needs. We will do this at no charge and pay for the shipping as a show of our appreciation for your business. Please fill out the purchase order that I have attached and include it with the XP100 hosing when you ship it back to us for exchange.
     
    Thank you,
    Raquel Jenkins

    193. According to the purchase order form, how much XP100 hosing is Jose Ramos returning?

    Correct
    Incorrect
  94. Question 94 of 100
    94. Question
    To: Jose Ramos
    From: Raquel Jenkins <cservice@starproducts.com>
    Date: October 16
    Subject: Defective Hose
     
    Dear Mr. Ramos,
     
    We have received your report of a defective hose and reviewed the attached documents. We really value your business and hate that you went through such a waste of time and energy with our hosing. However, I am afraid to say that the mistake may be on your end. In looking over your purchase, you clearly ordered XP100 hosing x 5,000 yards. If you look at the specs for that hosing, it is only rated at appropriate for 100 psi. This could explain why all of your hosing failed. What I can offer you is an exchange of the remaining XP100 hosing in your inventory for a hosing more appropriate to your needs. We will do this at no charge and pay for the shipping as a show of our appreciation for your business. Please fill out the purchase order that I have attached and include it with the XP100 hosing when you ship it back to us for exchange.
     
    Thank you,
    Raquel Jenkins

    194. What is indicated in the e-mail from Star Products?

    Correct
    Incorrect
  95. Question 95 of 100
    95. Question
    Product namePSILength requiredPrice per yardApplicable discount
    XP100010002,500 yards$.50Total discount as per agreed upon exchange with product XP100

    195. What job does Raquel Jenkins likely have?

    Correct
    Incorrect
  96. Question 96 of 100
    96. Question

    Questions 196-200 refer to the following e-mails and table.

    To: Jason Roberts <jroberts@robertsparties.com>
    From: Leroy Jenkins <ljenkins@smope.com>
    Date: Sept. 24
    Subject: Fall Party
     
    Dear Mr. Roberts,
     
    My name is Leroy Jenkins and I am planning a family reunion for the first weekend of October. I have heard from some friends that your parties are absolutely the best. I really want to make a good impression with my sister’s new in-laws; it will be the first time that they join our family for our annual reunion. I just have a few questions for you. First, I need to know how much you would charge for a party for 25 people. I can afford $25 per person, not including alcohol. My family is also a little bit picky with the food they like, so if it is possible for you to send a list of the foods that you provide and the cost per person, I would like to go through it and create my own menu. The last question I have for you is staffing. I really don’t want to be cleaning up and doing dishes during the party. Do you provide staff, and if so, how much do you charge for their service? Please write me back so we can get this party planned!
     
    All the best, Leroy Jenkins

    196. Who most likely is Jason Roberts?

    Correct
    Incorrect
  97. Question 97 of 100
    97. Question
    To: Jason Roberts <jroberts@robertsparties.com>
    From: Leroy Jenkins <ljenkins@smope.com>
    Date: Sept. 24
    Subject: Fall Party
     
    Dear Mr. Roberts,
     
    My name is Leroy Jenkins and I am planning a family reunion for the first weekend of October. I have heard from some friends that your parties are absolutely the best. I really want to make a good impression with my sister’s new in-laws; it will be the first time that they join our family for our annual reunion. I just have a few questions for you. First, I need to know how much you would charge for a party for 25 people. I can afford $25 per person, not including alcohol. My family is also a little bit picky with the food they like, so if it is possible for you to send a list of the foods that you provide and the cost per person, I would like to go through it and create my own menu. The last question I have for you is staffing. I really don’t want to be cleaning up and doing dishes during the party. Do you provide staff, and if so, how much do you charge for their service? Please write me back so we can get this party planned!
     
    All the best, Leroy Jenkins

    197. Who is Leroy Jenkins worrying about impressing?

    Correct
    Incorrect
  98. Question 98 of 100
    98. Question
    To: Leroy Jenkins <ljenkins@smope.com>
    From: Jason Roberts <jroberts@robertsparties.com>
    Date: Sept. 25
    Subject: Fall Party
     
    Dear Mr. Jenkins,
     
    So glad to hear that our parties have been such a success. We do have a catering menu for you to choose items from, and feel free to mix and match based on your own budget and tastes. I have included a menu as well as a staffing guide. I recommend hiring the Banquet Captain if you have nerves about the event. Our Banquet Captains are trained to engage and charm the guests at the parties we host, hence our strong reputation.
     
    I look forward to making your party a success!
    Jason Roberts

    198. According to the information provided, what does Jason Roberts recommend that Leroy Jenkins include for his event?

    Correct
    Incorrect
  99. Question 99 of 100
    99. Question
    To: Leroy Jenkins <ljenkins@smope.com>
    From: Jason Roberts <jroberts@robertsparties.com>
    Date: Sept. 25
    Subject: Fall Party
     
    Dear Mr. Jenkins,
     
    So glad to hear that our parties have been such a success. We do have a catering menu for you to choose items from, and feel free to mix and match based on your own budget and tastes. I have included a menu as well as a staffing guide. I recommend hiring the Banquet Captain if you have nerves about the event. Our Banquet Captains are trained to engage and charm the guests at the parties we host, hence our strong reputation.
     
    I look forward to making your party a success!
    Jason Roberts

    199. What is indicated about Leroy Jenkins’ budget?

    Correct
    Incorrect
  100. Question 100 of 100
    100. Question
    ROBERT’S PARTIES CATERING LIST
    AppetizerEntreeSaladDessert
    Chips and Dip 1.00Steak 2.50*Caesar 1.00Cake .50*
    Pastry Sites 1.00Chicken 1.50*Cobb 2.00*Pie .50*
    Onion Rings 1.00*Pork 1.50Wild Greens 2.00*Ice Cream .50
    ROBERT’S PARTIES CATERING LIST
    Chef$5.00 per hour
    Wait Staff$2.50 per hour
    Banquet Captain$3.50 per hour

    200. How many people will be at Leroy Jenkins’ reunion?

    Correct
    Incorrect
menu1
menu2
menu3
menu4
menu5
  • Adult +
  • Adult
  • teens
  • kids